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    Terms & Conditions

    Last Updated: September 2025

    Welcome to By Sophie Leigh. By booking services, attending appointments, or interacting with our website and email list, you agree to the following terms and conditions. Please read these carefully before confirming your booking.

    1. Bookings & Payments

    All bookings are confirmed once a non-refundable deposit has been received.

    The remaining balance must be paid in full on or before the day of service (unless otherwise agreed in writing).

    For bridal bookings, a signed contract and deposit are required to secure your date.

    2. Cancellations & Rescheduling

    Full payment of service is required for any cancellations made within 24 hours of the confirmed appointment.

    Cancellations made less than 30 days before the booking date will result in the forfeiture of all payments made.

    Rescheduling is subject to availability and may incur additional fees.

    In the unlikely event that Sophie is unable to attend due to illness or emergency, a qualified replacement artist will be offered or a refund provided.

    3. Travel & Call-Out Fees

    Travel within the Perth metropolitan area is included unless otherwise specified.

    Travel outside the Perth metro area will incur an additional fee calculated at the time of booking.

    Parking fees, tolls, and accommodation (if required for early/remote weddings) are the responsibility of the client.

    4. Client Responsibilities

    Clients must ensure they arrive on time with clean, makeup-free skin.

    For bridal parties, all members must be present at the agreed start time to ensure services can be completed as scheduled.

    Any allergies or skin sensitivities must be disclosed prior to the appointment. By booking, the client acknowledges that By Sophie Leigh cannot be held liable for allergic reactions.

    5. Photography & Marketing

    Sophie may take photos or short videos of the finished makeup look for use in her professional portfolio, social media, or marketing.

    Clients who do not wish to have their image used must notify Sophie in writing prior to the appointment.

    6. Liability

    By Sophie Leigh is not liable for any indirect, incidental, or consequential damages resulting from services provided.

    Makeup application results may vary based on skin type, condition, and environmental factors.

    7. Governing Law

    These terms are governed by the laws of Western Australia. Any disputes shall be subject to the jurisdiction of the Western Australian courts.